Términos del servicio

  • All CosmoID skates are guaranteed after-sale service for 30 days since the product shipped out from the factory.
  • The damaged parts such as Liner, wheels, frame, axles, screws, laces, buckle, velcro strap, cuff, or others) can be replaced for free IF those parts are confirmed as a production faulty.
  • Product guarantee will not be covered IF it is caused by the user's intentional fictitious.
  • The brand will free replace the complete skate in case the damaged parts (Skate Upper Shell, Mounting block) can not be replaced and it is claimed as production faulty.
  • In the process of product guarantee service, the shipping cost should be charged except for the product recall from the brand.